Corporate Registry Identification
Entity: CodeVeyronix
Registered Address: 747 94 Kölinge 155, Alunda, Sweden
Support Email: [email protected]
Jurisdiction: European Union / Swedish Commercial Framework
1. Privacy Policy (GDPR / CCPA)
1.1 Data Controller
CodeVeyronix, registered at 747 94 Kölinge 155, Alunda, Sweden, is the data controller responsible for the processing of personal data collected through this website. Inquiries may be directed to [email protected].
1.2 Personal Data We Collect
We collect the following categories of personal data when you submit a project brief or contact form:
- Full name
- Email address
- Phone number
- Company or organizational name (if provided)
- Project specifications and budget details voluntarily submitted
1.3 Purpose of Processing
Your personal data is processed exclusively for the following purposes:
- Responding to your project inquiry and delivering technical proposals
- Managing the contractual relationship and project delivery
- Fulfilling statutory tax, accounting, and legal obligations
- Sending service-related communications (not marketing, unless explicitly consented)
1.4 Legal Basis for Processing
We process personal data under Article 6(1)(b) of the GDPR (performance of a contract or pre-contractual measures) and Article 6(1)(f) (legitimate interest in responding to business inquiries). For marketing communications, we rely on explicit consent under Article 6(1)(a).
1.5 Data Retention
Personal data submitted through contact forms is retained for a maximum of 24 months from the date of last communication, or longer if required for active contractual obligations or statutory retention periods (typically 7 years for financial records under Swedish law).
1.6 Data Sharing
We do not sell, rent, or trade personal data to third parties. Personal data may be shared with trusted service providers (e.g., cloud hosting, email delivery) strictly under data processing agreements in compliance with GDPR Article 28. All data is processed within the European Economic Area (EEA).
1.7 Your Rights (GDPR)
Under the General Data Protection Regulation (EU) 2016/679, you have the following rights:
- Right of Access (Art. 15): Request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
- Right to Erasure (Art. 17): Request deletion of your personal data ("right to be forgotten").
- Right to Restriction (Art. 18): Request restriction of processing in certain circumstances.
- Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format.
- Right to Object (Art. 21): Object to processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
1.8 California Consumers (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. CodeVeyronix does not sell personal information. To exercise your CCPA rights, contact [email protected].
1.9 Data Security
We implement appropriate technical and organizational measures to protect personal data, including TLS encryption in transit, encrypted storage at rest, access controls, and regular security audits. In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by GDPR Article 33-34.
1.10 Supervisory Authority
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY): Integritetsskyddsmyndigheten, Box 637, 911 23 Sundsvall, Sweden.
2. Terms of Service
2.1 Scope of Agreement
All digital services, software deliverables, and engineering advisory packages provided by CodeVeyronix are governed by explicitly contracted Statements of Work (SOW) executed between the Client and CodeVeyronix. These Terms of Service apply to all website interactions, project consultations, and service engagements.
2.2 Intellectual Property
Upon complete settlement of all agreed commercial invoices, CodeVeyronix assigns all worldwide intellectual property rights in the client-specific software deliverables, source code, design tokens, and digital assets directly to the Client. Pre-existing frameworks, libraries, and tools used in development remain the property of their respective owners and are licensed to the Client for the duration of the engagement.
2.3 Payment Terms
Unless otherwise specified in the Statement of Work, invoices are payable within 14 calendar days of issuance. Late payments incur a statutory interest rate of 8% per annum plus an additional compensation fee as permitted under Swedish Late Payment Directive implementation. CodeVeyronix reserves the right to suspend work on outstanding invoices.
2.4 Project Delivery & Timelines
Estimated delivery timelines are provided in good faith based on scope analysis. Timelines may be adjusted due to scope changes, third-party delays, or force majeure events. CodeVeyronix communicates timeline adjustments promptly and in writing.
2.5 Limitation of Liability
CodeVeyronix's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. CodeVeyronix shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or business interruption.
2.6 Confidentiality
Both parties agree to maintain the confidentiality of proprietary information exchanged during the engagement. This obligation survives termination of the agreement for a period of 3 years, unless a longer period is specified in the SOW.
2.7 Termination
Either party may terminate the engagement with 14 calendar days written notice. Upon termination, the Client is liable for all work completed up to the termination date. Work products delivered prior to termination are subject to the intellectual property transfer provisions upon full payment.
4. Refund Policy
4.1 General Refund Terms
Due to the bespoke nature of software development and engineering services, refunds are handled on a case-by-case basis. We are committed to client satisfaction and will work to resolve any legitimate concerns before processing refunds.
4.2 Pre-Project Deposits
Deposits paid to initiate a project are non-refundable once work has commenced, as they cover initial scope analysis, architecture planning, and resource allocation. If work has not yet begun, a full deposit refund may be issued within 5 business days of the request.
4.3 Completed Deliverables
For completed deliverables that meet the agreed Statement of Work specifications, refunds are not available. If a deliverable materially fails to meet the agreed specifications, CodeVeyronix will, at its discretion, either remediate the issue at no additional cost or issue a partial refund proportional to the non-conforming scope.
4.4 SLA Retainer Services
Monthly SLA retainer services may be cancelled with 14 calendar days written notice before the next billing cycle. No partial-month refunds are issued for active retainer periods. Prepaid annual retainer agreements are subject to the terms specified in the respective SOW.
4.5 How to Request a Refund
Refund requests must be submitted in writing to [email protected] with the subject line "Refund Request – [Project Name]." We will acknowledge receipt within 2 business days and provide a resolution within 14 calendar days. Refunds, where approved, are processed via the original payment method.